Frequently Asked Questions

What should I bring?

Wear comfortable workout clothes. Grip socks are recommended for barre sessions (available for purchase on site). Bring a water bottle. All mats and equipment are provided.

Do I need prior experience?

Not at all. Sessions are designed for all levels. The instructor provides modifications for beginners and progressions for advanced practitioners.

How long is a session?

Each session lasts 50 minutes.

What types of sessions are offered?

We offer two signature formats: Barre Pilates (strength and sculpting) and Cardio Move (high-energy cardio). Both conclude with a guided cool-down.

How do I book?

Create an account on redroom.ae, purchase a package, then book sessions from the schedule. You will receive a confirmation email with all details.

What if a session is full?

You can join the waitlist. If a spot opens up, you will be notified by email and can confirm your attendance.

What is the cancellation policy?

Free cancellation up to 12 hours before the session. Late cancellations or no-shows count as a used credit.

Where do sessions take place?

Group sessions take place at our partner venue in Dubai. The exact address is provided in your booking confirmation email.

Do you offer private sessions?

Yes. Private 1-on-1 sessions (50 minutes) are available at a dedicated venue in Dubai Hills. Contact us for availability and pricing.

How do packages work?

Packages give you a set number of session credits to use within a validity period. Credits are deducted per booking. Packages are non-refundable and non-transferable.

What payment methods do you accept?

We accept all major credit and debit cards via our secure payment processor (Stripe). Payment is processed in AED.

I have a medical condition. Can I participate?

Please consult your doctor before attending. Inform the instructor of any condition before class. If you are pregnant, let us know so we can provide appropriate modifications.

How do I contact you?

Email us at fitchahineze@gmail.com or reach out on Instagram @fitchahineze. We typically respond within 24 hours.